RMA Form
RMA RETURNS
To submit an RMA please fill out the form below.
-
- All returns must be accompanied by an official Ruwac RMA number and this document.
- Returns must be shipped freight prepaid as Ruwac does not except collect freight charges.
- The product must be 100% free from any dust or debris prior to returning.
- Customer Failure to decontaminate the item prior to returning it to Ruwac will result in a $400 cleaning fee.
- If the materials have an MSDS sheet then one must be sent in the package with the items being returned.
- Hazardous or combustible materials will not be accepted without written approval.
- Full disclosure of the application and material used / collected must be included with all used equipment or items.
RMA WILL BE CANCELLED IF THE PRODUCT IS NOT RETURNED WITHIN 90 DAYS.